Shipping policy

# BuLingBuLing | Shipping Policy

Last updated: June 2, 2026

1. Shipping Overview
At BuLingBuLing, we pride ourselves on delivering your fine jewelry with care and precision. We ship from multiple warehouse locations — Shenzhen, China and the United States — to ensure the fastest possible delivery for your order. Once your order is confirmed, you will receive a confirmation email with your order details.

2. Processing Time
  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed after 2:00 PM (GMT+8) will be processed the next business day.
  • Custom or engraved items may require an additional 3–5 business days for processing.
  • We will automatically select the nearest warehouse to your shipping address for optimal delivery speed.
3. Shipping Methods & Delivery Time
We partner with major logistics providers including DHL, FedEx, UPS, USPS, and local carriers to ensure reliable delivery. All shipping options are calculated at checkout based on your location.
Shipping Method
Estimated Delivery Time
Cost
Standard Shipping
7–15 business days
Calculated at checkout
Express Shipping
3–7 business days
Calculated at checkout
Priority Shipping
1–3 business days
Calculated at checkout
Free Shipping: We offer free standard shipping on all orders over $99. Promotion codes must be applied at checkout to receive free shipping.

Please note: Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery times may vary due to carrier delays, customs processing, or events outside our control.

4. Shipping Destinations
We ship to the following countries and regions:
  • United States
  • Canada
  • European Union
  • United Kingdom
  • Australia
  • Asia-Pacific
  • Select other regions
For shipping to destinations not listed, please contact us at ela17709421970@outlook.com to confirm availability.

5. Customs, Duties, and Import Taxes
  • All applicable customs duties, taxes, and import fees are the responsibility of the customer.
  • We are not responsible for delays caused by customs clearance in the destination country.
  • Please check with your local customs office for regulations regarding jewelry imports.
6. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by:
  • Visiting the carrier's website and entering the tracking number
  • Using the tracking link provided in your shipping confirmation email
BuLingBuLing is not responsible for delays or issues arising from incorrect shipping information provided by the customer.

7. Shipping Restrictions
  • We do not ship to P.O. boxes for express or priority shipping.
  • Some countries may have restrictions on jewelry imports. It is the customer's responsibility to verify local regulations.
8. Lost or Damaged Packages
If your package is lost or arrives damaged:
  • Please contact us within 48 hours of the expected delivery date if you have not received your order.
  • For damaged items, please provide photos of the item and packaging.
  • We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.
BuLingBuLing is not responsible for packages marked as delivered by the carrier. We recommend using a shipping address where someone can receive the package.

9. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., incorrect address, refused delivery, unclaimed at pickup location):
  • We will contact you to arrange reshipment. Shipping costs for reshipment will be the customer's responsibility.
  • If you do not respond within 30 days, the order will be refunded (excluding original shipping costs).
10. Contact Us
For any questions or concerns regarding your shipment, please contact us at:

Email: ela17709421970@outlook.com